The login details I received for iDeaL aren’t working. How can I access my account?

Created by David McLean, Modified on Sun, 19 Oct, 2025 at 12:14 PM by iDeaL Support

If you’ve copied and pasted your login details, please check for any extra spaces or characters and try to login again. 


If the issue persists, click “Forgotten your username and password?” on the login page and follow the prompts to reset your password.



 If you're still unable to log in, contact idealsupport@learningmatters.co.nz for assistance.

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