This is usually related to your browser or device. Please try the following troubleshooting steps:
- Ensure you’re using an up-to-date version of Google Chrome as your browser
- Clear your browser cache and cookies
- Restart your computer, making sure any required system updates are installed
Once you’ve completed these steps, try playing the webinar again. If the problem persists, please raise a Helpdesk ticket with details of the webinar and the device you’re using.
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