I clicked a link and received an error message. What should I do?

Created by iDeaL Support, Modified on Wed, 6 May at 12:15 PM by iDeaL Support

If you encounter an error message after clicking a link, please raise a Helpdesk ticket and include:

  • The exact link or page you clicked on
  • A screenshot or the wording of the error message
  • The browser and device you are using

This will help the team investigate and resolve the issue as quickly as possible.

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